I’ve reserved an item, what next?
We will contact you directly via email or telephone to discuss your requirements regarding delivery or collection. Once you are happy with these arrangements we will send over an invoice for payment, preferably via bank transfer and within seven days.
What Shipping Methods Are Available?
Smaller items can be sent via a nationwide courier service. For larger items we would recommend one of our trusted independent couriers, all of whom specialise in the transportation of antiques. Should you have your own preferred courier, we are happy to work directly with them to organise collection.
Do You Ship Internationally?
We can arrange international shipping to most destinations via specialist antiques shippers who will crate your items and facilitate delivery to your door. Should you be organising your own shipment, we can arrange delivery to your shipper’s depot.
How Long Will It Take To Get My Package?
We aim to have smaller items delivered within five working days. Larger items can take longer depending on the schedules of our independent couriers but we should be able to give you an idea upon your enquiry. International shipments will depend on factors such as the size of the item and the destination but, again we can advise further upon your enquiry.
Can I return an item?
We are happy to accept returns with a valid reason but ask that you get in touch within seven days of receipt. Please bear in mind that most of our items will be at least 100 years old and will show the wear and character commensurate with that age. Every effort is made to describe each item accurately.